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Border and Protocol Delivery Group - Invitation to BIFA Members to take part in user research

Invitation to private beta research: “Check an HGV is ready to cross the border" web portal.

About this research

The UK government, within the Border and Protocol Delivery Group (Future Borders), has initiated work on a new capability called "Check an HGV is ready to cross the border", and is currently seeking feedback from the industry to help refine this solution with the intention that any implementation would be a phased approach in conjunction with other government capabilities.

In order to support the Group in achieving their objectives, we are reaching out to various freight industry members to test this service as a part of our Private Beta research, share their feedback and help us refine it further.

During August, the Department for Transport ran a public consultation regarding updating the legislation that underpins Operation Brock to which the link is here. Operation Brock is the name of the traffic management measures that would be deployed in Kent if there is congestion approaching the Port of Dover or Eurotunnel. This consultation sought views on whether the legislation should require any haulier using designated roads in Kent leading to the Port of Dover and Eurotunnel to be in possession of a ‘Kent Access permit’ (KAP), which would be digitally issued to drivers receiving a ‘green’ or ‘amber’ result from the service. The formal consultation response is intended to be published in October.

Participation criteria

We're particularly interested in reaching out to businesses that own their own HGV fleet and employ their drivers for fulfilling UK - EU export operations.

Company size and haulage operations

We'd like to involve companies of any size, particularly micro (0 - 9 employees), small (10 - 49 employees), medium (50 - 249 employees) companies that are currently exporting goods from the UK to the EU through Eurotunnel and Port of Dover. We're interested in accompanied Ro-Ro road freight movements only.


We'd like to reach out to companies in the UK and within the EU.

Commodity type

We'd also like to hear from companies that specialise in fresh fish, livestock, refrigerated, abnormal (out of gauge), hazardous or other restricted goods.

How to participate

If you'd like to register your interest, please send an email to alfonso.gugino@hmrc.gov.uk and our researchers will get in touch with more information.

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