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THE LEADING BODY REPRESENTING
THE UK INTERNATIONAL FREIGHT SERVICES INDUSTRY
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Government helpline numbers

The Government has published information regarding Helplines available to assist forwarders, carriers and customers with Brexit related queries.

Helplines

If members and their customers have enquiries, they should go to gov.uk/transition or they can use the following helpline numbers:

HMRC

  • Customs & International Trade Helpline - 0300 322 9434.
    • Opening hours here.
  • VAT / Imports and Exports General Enquiries - 0300 200 3700.
    • Opening hours here.

Driver and Vehicle Standards Agency (DVSA)

  • Vehicle operator licensing enquiries - 0300 123 9000.
    • Opening hours here.
  • International Road Haulage Permits - 0330 678 1117.
    • Opening hours here

Animal, Plant and Health Agency (APHA)

  • Helpline/Enquiries - 0300 1000 313.
    • Further details here.


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