CHIEF System Downtime - Tues 10th May
Due to scheduled maintenance the Customs Handling of Import and Export Freight (CHIEF) service will not be available from 10:00am to 12:00pm on Tuesday 10th May 2022.
There may be some disruption to the GVMS online service during this period. The following actions linked to CHIEF may be affected:
- create or update a Goods Movement Reference (GMR) — an error will occur if CHIEF declarations are being associated to the goods movement reference
- check-in goods movement references (GMRs) (outbound) — goods movement references with CHIEF declarations will go to a ‘controlled’ state and when the maintenance ends:
- queued messages will be processed
- the risking response may change from ‘controlled’ to ‘release’
- embark goods movement reference (outbound) — departure messages will be queued and will be processed and updated when the maintenance ends
- embark goods movement reference (inbound) — goods movement references with CHIEF declarations will go to a ‘controlled state’ and when the maintenance ends:
- queued messages will be processed
- the risking response may change from ‘controlled’ to ‘release’
You will still be able to enter and validate Customs Declaration Service and New Computerised Transit System (NCTS) declarations to get a goods movement reference during this downtime.
During this downtime hauliers will not need to attend an Inland Border Facility unless they are instructed to by a customs officer, or
- moving goods that are going to an office of departure or office of destination (starting or ending a transit movement)
- using any carnet or other document (such as a CITES permit) that needs to be processed by Border Force
For more details, please see the link below: