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THE LEADING BODY REPRESENTING
THE UK INTERNATIONAL FREIGHT SERVICES INDUSTRY
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CHIEF System Downtime - Tues 10th May

Due to scheduled maintenance the Customs Handling of Import and Export Freight (CHIEF) service will not be available from 10:00am to 12:00pm on Tuesday 10th May 2022.

There may be some disruption to the GVMS online service during this period. The following actions linked to CHIEF may be affected:

  • create or update a Goods Movement Reference (GMR) — an error will occur if CHIEF declarations are being associated to the goods movement reference

  • check-in goods movement references (GMRs) (outbound) — goods movement references with CHIEF declarations will go to a ‘controlled’ state and when the maintenance ends:
    • queued messages will be processed
    • the risking response may change from ‘controlled’ to ‘release’
    • embark goods movement reference (outbound) — departure messages will be queued and will be processed and updated when the maintenance ends

  • embark goods movement reference (inbound) — goods movement references with CHIEF declarations will go to a ‘controlled state’ and when the maintenance ends:
    • queued messages will be processed
    • the risking response may change from ‘controlled’ to ‘release’

You will still be able to enter and validate Customs Declaration Service and New Computerised Transit System (NCTS) declarations to get a goods movement reference during this downtime.

During this downtime hauliers will not need to attend an Inland Border Facility unless they are instructed to by a customs officer, or

  1. moving goods that are going to an office of departure or office of destination (starting or ending a transit movement)

  2. using any carnet or other document (such as a CITES permit) that needs to be processed by Border Force

For more details, please see the link below:

https://www.gov.uk/government/publications/register-for-the-goods-vehicle-movement-service-service-availability-and-issues/register-for-the-goods-vehicle-movement-service-service-availability-and-issues



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